Exert Influence While You're Stuck in the Middle
Are you stuck in the middle when it comes to your job?
Perhaps you supervise many, but you still answer to a few. Or maybe you frequently advise a superior who seems less competent than you. Leading from the middle is tough. But managers who influence from the middle are often in a perfect position to collaborate with others, solve problems, and have significant organizational impact.
Want to make the most of your time in the middle? Here are three ways to hone upward influence in this transitional season:
Honor Decisions You Disagree With
People who lead from the middle are sometimes forced to settle for less than the ideal.
In your position, often you'll receive instructions you don't like or decisions you disagree with. In frustrating moments, you may be tempted to badmouth the decision or the organization. In a meeting you may say something like, "I would have done it differently, but . . ." Or during office chit-chat, you may casually question your leader's judgment.
Real leaders make the best of a situation and honor decisions in healthy, unifying ways. If you want to be respected by those around you, speak with integrity and uphold the reputation of others. This builds trust, which gives you more influence when it's time to speak up or offer solutions.
One challenge for mid-level employees is knowing when or how to speak.
When you are strategic and consistent in sharing, your perspective can make a more significant impact. What is the best way for you to communicate? Consider a short, weekly e-mail update to your boss. Highlight 2-minute success stories in meetings to put a face on your "win." Or use printed presentation notes when sharing needs or asking for additional resources. This demonstrates thoughtful preparation and makes your request more memorable.
Keep the Big Picture in Mind
If you want to be taken seriously as a leader, take a serious interest in the organization as a whole.
Don't just focus on your department. Instead, look for ways to lend a hand to those above, below, and around you. When your supervisor sees that you care about the whole company, you may be surprised how quickly your influence grows.
This may bring friction. Working from the middle gives you a great vantage point to see the big picture, to recognize patterns or uncertainties, and highlight tension within the organization. When you bump into turbulence, remember that trying to please everyone is impossible.
Global Portfolio Management Director Michelle Maloy, says it's easy to doubt yourself when you're always trying to please:
"[This balancing act] requires self-control and clarity. You need to have understanding and empathy for others, but you can't let everybody's 'stuff' allow you to lose focus."
It's All About Perspective
While there are times that leading from the middle is difficult, you are often ideally positioned to collaborate with others to generate new ideas and solve problems.
This allows you to gain experience, be involved in meaningful work, and affect large scale change. It is possible to successfully lead from your position while developing skills that serve you throughout your career.