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Showing posts from 2016

3 Emotions That Go Along with Operating Your Own Business

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Many emotions go along with owning your own company. From the excitement of opening your doors the first time to dealing with chaos in the office, running your business will be enjoyable sometimes and cause much frustration other times. The Main Three It seems that you can boil business emotions down to three that most business owners share or have experienced at one time in their business journey. They are: 1. Fear Do you ever find yourself being scared that you might actually succeed? Fear is one of the most common emotions that successful business owners feel when first starting out. Being afraid of success can hold you back if you don't properly deal with it. Operating any company requires risk, and it is because you are human that risk likely scares you. By talking with people who have taken a risk before, you will gain a better perspective on how to balance risk with common sense. Overcome fear and risk by having an open mind, and be willing to be a lifelo

A Creative Life Improves Creative Buying Processes

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There are more than a few steps involved in the buying process. When you integrate creativity into this process, this can lead to amazing business opportunities. Incorporating creativity into the buying process means human experience should play a core role. Businesses prefer to partner with businesses they can relate to; ones they have a common goal with. This is why the human experience should always be shared when creating or redefining a company's brand. The more relation a company can share with a distributor or manufacturer, the stronger the business-to-business and business-to-customer relationships will be. So, how does a business owner go about integrating creativity into his or her lifestyle to improve the creative buying process? Fortunately, there are many ways company owners can embody creativity into their everyday life. Here is a close look at three of them. 1: Go on vacations When a business owner does not have time to go on a vacation, this probably

The Power of A/B Testing: The Difference Small Changes Can Make for Your Marketing

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Marketing is a decision-based world. At any given moment, you've got a variety of options floating in front of you. Which of those two headlines should you use in your next e-mail? Which of those three font choices looks the best on your print flyer? Which of the three graphics will ultimately reflect your brand in the best way? If you're wondering how small changes will affect the greater success of your marketing campaign in the eyes of your users, why don't you just ask them? That, in a nutshell, is what A/B testing is all about. What Is A/B Testing? Sometimes referred to as split testing, A/B testing involves comparing two or more versions of something to see which one is more effective. In marketing terms, it's easy to see the value of this approach almost immediately. Do you have two similar, yet different, versions of an e-mail subject line and are wondering which one might be the most effective? Get an e-mail list of 100 of your average customers tog

Business Lessons from a Dog

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Business lessons can be found everywhere we look in life. One of the best ways to learn is by simply looking at the world in a new way. Dogs look at the world differently than we do and often have a very simple outlook. If you want to learn more about business, these are some of the lessons your dog is trying to teach you. Don't Take Everything So Seriously To dogs, everything is great. They do not get down about being out of treats. They definitely want one still but they move on very quickly and it isn't that serious. Sometimes you have to approach business the same way. Yes, there are serious situations you will run into, but there are also some that you take too seriously. Things are usually not as bad as you make them out to be, so focus on the good and do not freak out so much over the bad. Take a Chance on Something New and Trust Your People Dogs are mostly happy-go-lucky and are always ready to go on a ride. They do not need to know where they are going,

Using the Holiday Season to Your Advantage in Your Marketing

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When it comes to marketing success, the importance of a timely, relevant campaign cannot be overstated enough. You see this all the time with major brands - some big event is going on somewhere in the world like the Super Bowl and marketers rush to be the first to integrate it into their campaigns. As the cheery holiday season rolls around yet again, you're presented with the perfect opportunity to do exactly that - at least until the stroke of midnight on New Year's Eve. But, if you really want to integrate the holidays into your marketing campaign and generate the type of success you deserve, you'll want to keep a few very important things in mind. Use Holiday Visuals Whenever Possible Visuals are always an important part of your marketing collateral, but they become especially so during the holiday season. From roughly November until the Christmas holiday season passes, people are already in a receptive mood for this type of imagery - so filling your marketin

Content Marketing Is More Powerful Than Ever

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At its core, content marketing is the idea that by creating and distributing high-quality content that is relevant to your products, your services or your brand, you can more easily attract and even retain people who are interested in what you're selling. If you sell stereo equipment and write a quality blog post about what to look for in a new home theater, you're more likely to attract new customers by combining that blog with the sales flyer you sent them in the mail. Put Information in a Format That People Want To Embrace When people think of content marketing, they usually think of text. While this is true, it's important not to neglect the visual element. Case in point: pairing your marketing message up with the right visual image can increase the amount of information a reader will retain dramatically. According to one study, people are only 10% likely to remember information they hear 72 hours after they hear it. If that same information is conveyed in a pie

5 Ballet Business Lessons You Should Make a Point to Learn

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Business has quite a few things in common with ballet. Ballet is just as demanding as business, although in other ways. To succeed as a ballet dancer, one must put in a lot of hours of practice. To succeed in business, one must put in a lot of hours of work. For both, plans and dances must be executed in a precise way or the result will not be ideal. Because of these similarities, several things can be learned from ballet that can be applied to business. 1. Create Your Individual Style Although there are basic components of ballet that ring true, someone who develops their individual style and dares to try new things is someone who will go further than an individual who sticks to only the basic rules. The same is true in business. If you want to succeed, you must stand out from the crowd. Find your own path that is unique to your goals even though you will be utilizing the same building blocks as everyone else. 2. Continue Learning Throughout Your Career A great ballet

How to Court the Younger Generation: Creating the Future of Your Business by Marketing to Millennials Today

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In the world of marketing, there's a natural instinct to go after certain segments of the population when marketing because those are the ones that spend the most money. That may be good for short-term gains, but any business worth its salt will always be thinking about the future. And regardless of the industry, the future can be summed up in one beautiful little word: millennials. Commonly defined as anyone between the ages of 18 and 34, or those born in 1982 and up, millennials outnumber baby boomers by roughly a half a million people. They're the largest generation in the country right now and, make no mistake, the one that the very future of your business will be based on. If you want to court the younger generation and create a solid future for your business, you'll need to keep a few key things in mind. Treat Them as Equals No consumers like to be talked down to or told what to do - but this is especially true with the younger generation. Millennials can

Sometimes Fresh Eyes Brings a Memorable Camel

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We often say that children look at the world through fresh eyes. Spending time with a child can give you a new perspective on life and how you view the world. While experience is an excellent teacher, fresh eyes can see the tried and true in a way that you may not have considered before. How can you adapt the fresh eyes concept into your business? Marketing is successful when it gets prospects and customers to sit up and take notice of your service, brand or product. Some of the best commercials are the ones that make us laugh, cry, or even cringe. The problem is that sometimes marketers rely too much on old ideas and the view of experienced sellers and managers instead of looking for fresh eyes on a campaign. A great marketing campaign gives the audience an emotional connection with the company. Emotions give advertising a memory hook; they get remembered. Hump Day Remember the "Hump Day" camel commercials that were on TV about a year ago? Do you remember who the

A Business Perspective on Apple's Latest MacBook Event

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If you're interested in the tech world at all, you're no doubt aware that Apple recently announced the 2016 MacBook Pro - something the company is calling "the best laptop ever made." Indeed, it's a unit with a technical specification sheet that can't help but impress. Objectively, it likely will go down in history as the best laptop the company has released to date. However, some users are suggesting that Apple may be losing the balance between "user experience" and "marketing" in a way that is a bit unfavorable to their end goals. The 2016 MacBook Pro The new MacBooks don't have a standard USB port at all, getting rid of them in favor of the new (and admittedly superior) USB-C. This is a great step towards a much more productive future, but it's at the expense of the fact that we're not quite at that future just yet. Case in point: the new iPhone 7 does not have a USB-C port at all. Instead, it uses Apple's proprie

Do You Know Your Buyers?

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Whether you are communicating your message through direct mail, email, or marketing collateral, it’s critical to know your audience so you can tailor your marketing to each segment and increase the power of the messaging to each. There are many ways to categorize buyers, and the “right” categories will depend on your company’s blend of vertical market, products and services, and target audience.  Need help getting started?  Here is the list created by marketing strategist Gary Hennerberg that might be helpful in getting the ideas rolling.  BUYER 1 Trailblazers/Early Adopters These are the technology innovators. They yearn to be first. They are the ones standing outside the Apple Store overnight just to grab the latest gadget before anyone else. In your marketing copy, position them as ahead of the curve.  BUYER 2 My Brand/My Lifestyle These buyers associate themselves with specific brands. They are proud of the brands they own and like to brag about the

Warning: Are You Accidentally Shattering Your Brand Continuity?

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At its core, brand continuity is the idea that all communication channels between your brand and your customers (live chat, email, phone calls, etc.) should all look and feel like they're coming from the same place. It's the idea that you should strive to give your customers an experience that is as consistent as possible, regardless of how they choose to make contact with you. Successful brand continuity requires you to strike a delicate balance, and if you're not careful, there are a few ways that you can accidentally shatter all that you've worked so hard to build even before you realize you have a problem. It's All in the Visuals One of the more subtle ways to build and maintain brand continuity is also one of the most important, mainly because it can be the easiest to get wrong. You have to make sure that all of your branding from the version of your company logo to things as seemingly insignificant as the font you use are as consistent as possible, reg

Moving On Is Not Giving Up

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No business professional in history has ever had a perfect record. Though you only set goals for you and your team with the absolute best of intentions, sometimes you may find yourself coming up short. Everyone from our parents to our teachers to our mentors has told us over and over again to "never give up, never surrender," when sometimes, you have to do exactly that. The key to coming out all the better for it involves knowing how to identify that moment of surrender when it does arrive, and how to best handle what comes immediately after. Look for the Signs The best way to know when to move on from an objective in the world of business involves taking a moment to observe the world around you. How much time have you spent trying to accomplish this task? How much money have you expended trying to do this one particular thing? Would that time, money, and energy be better served if it were reallocated elsewhere within your organization? At a certain point, you wil

Online Marketing With A Little Friendly Competition

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Sometimes it takes a little friendly competition to get your customers engaged. That's why it's so common to see freebies, giveaways, and contests posted online and in retail stores. The trick, of course, is finding a contest that your customers are interested in winning. You know your customers best. Selecting a contest to run can be fun for everyone, especially if you can find a way to get your employees excited, too. Did You Know? - New campaigns acquire a 34% audience increase on average - One-third of contest entrants sign up to receive email updates from brands and partners - Running a mobile contest increases the number of entrants by eight times - Statistically, the best duration for a contest campaign is 25-60 days Contest Ideas One of the funniest and most entertaining ideas is to host a video contest. People are mad about videos these days, and they love to share them on Facebook and other social media sites. According to Socia

Why It's Time To Start Paying Attention To Instagram

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When it comes to social media marketing, there are a lot of people who will tell you that there are only two names that you have to concern yourself with: Facebook and Twitter. While the power of these two services as marketing channels is undeniably important, to say that you should ONLY focus on these two platforms is making a grave mistake - particularly concerning where we're headed. Case in point: Instagram may not have as many unique users as Facebook or Twitter, but the impressive growth it has shown in a relatively short period of time proves that it is more than worth your effort. The Importance of Instagram: By the Numbers Over the last five years alone, Instagram has quickly proven its worth against its larger brethren. Though the social networking site only had 90 million users in its earliest days, that number has since risen to 300 million monthly active users as of 2016. What's more than that, Instagram's user base is incredibly engaged. Not o

5 Reasons Start-Ups Need Print

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W hen Entrepreneur speaks, small businesses listen. Recently, the magazine published some powerful reasons that businesses—new start-ups, in particular—need to resist the siren call of digital-only marketing and make a commitment to print.  The reason is awareness. When you are a start-up, getting the word out means everything to your business growth and success. Here are 5 reasons start-ups need print to do that. Print is an important part of the mix for all growing companies, but it’s particularly important for small, growing businesses because of the longevity, broad-based appeal, and legitimacy it provides.   Need help crafting a business growth campaign? Give us a call. We’d love to help.  1.   The digital world is vast.  Whether customers find you has a lot to do with serendipity. If they are in the right place at the right time, or if they use the right search terms, they might. But the digital world is swarming with competitors—legitimate and non-legitimate—and co

A Simple Business Lesson From the Presidential Election

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The 2016 Presidential Election is quickly approaching and, once again, it offers a real "teachable moment" in our nation's history. Instead of focusing on all of the negativity that seems to be surrounding the United States political system, take a decidedly "glass half full" approach instead. If running for president were like starting a business (and make no mistake - it basically is), both candidates are providing us with an excellent lesson in customer relations and marketing as we speak. Know Your Audience Regardless of what you happen to think about the candidates themselves, one thing is for certain: both candidates know the power of speaking the same language as their target audience. Even though the candidates appear opposed on nearly every issue, it's hard to deny that they're each having a tremendous amount of success within their own bases and supporters precisely because they each know what to say and how to say it within their a

Busting the Myths about E-Media and Paper

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We’ve all seen it on the backs of envelopes and on pop-ups for bank and retail account login pages. Go Paperless! Go Green! Save Trees! But is going paperless really about saving the environment? Or cost reduction for the sender?  I t is about cost reduction. According to ESP Consulting, telecommunications companies can expect to save 45% per bill when a paper bill is converted to an e-bill. Credit card companies can expect to save 37%. No wonder the push is for customers to go electronic.  The irony is, going paperless does not save trees. The commercial value of forestry products like paper and lumber provides forestland owners with an incentive to manage their lands rather than selling them for non-forest uses such as development. By going paperless, consumers reduce demand for paper and thereby reduce the incentive of landowners to maintain their forests. Going paperless actually encourages deforestation. To counter the growing volume of greenwashing out there, Two S

What's in a Leaf?

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If you enjoy watching the leaves float down during the fall season, you probably already know that just like snowflakes, each tree's leaves are individual and unique. Unlike snowflakes, though, leaves can tell you from which tree they came, and fortunately, there are many resources available to you for identifying trees by their leaves. Knowing more about your surroundings is important, and it can apply well in a work situation. Discovery An excellent resource for identifying trees will take you on a journey of discovery: from the color and shape of the leaf to how many points it has, all to learn more about the tree it came from. It might go on to identify the type of bark, the size of the tree, and more to help you determine which tree you are looking at. There are many ways you can apply this strategy of discovery with your customers, especially if they are repeat customers. If you think about each customer as if they were an onion with many layers to uncover, yo

Direct Mail Checklist

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In today’s world of complex creative and nonstop marketing assault, it’s easy to forget the basics. Before designing that visually extravagant mailer, take a step back and make sure you’ve covered the fundamentals.  1 List. Who are you sending the mailer to? Is the list current? Are you mailing to the right people? Are the names up to date? Are there duplicates (or even triplicates) that need to be culled?  2 Basic segmentation. Even if you are not using full personalization, your mailing should still have basic segmentation that allows you to speak relevantly to your core target audiences. If you’re selling homeowners or auto insurance, for example, you’ll speak differently to families with children than you will to retirees.  3 Cross-reference.  Especially if you will be personalizing, it’s a good idea to cross-reference your data. You can assume that customers purchasing infant formula have young children, but maybe they are grandparents picking up necessities

Tips for Nurturing Existing Sales Leads

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While bringing new leads into your business is always important, sometimes it's not the "be all, end all" solution to your bottom line. Remember that according to most statistics, an incredible 90% of new prospects are merely in the "browsing" stage of their relationship with your company - meaning that they're not quite ready to buy. Out of every new lead you bring into your business, only 5% are ready to pull the trigger - if that. While you may think this means you have to work harder to bring in a higher volume of leads (this is a numbers game, after all), try a different approach. Don't forget about the leads you already have. If you want to get better at nurturing your existing sales leads to get them ready for that ever-important purchase, you'll want to keep a few key things in mind. You Are an Authority. Don't Forget This When people think about nurturing leads, one of the qualities required for a solid relationship is one of

Applying Life Lessons to Small Business

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Parents to teenagers and young adults know that there are some lessons that only living life can bring us. Life lessons learned through living life are valuable, and they are hard to teach to teenagers because teens think they have the answers to everything. However, experience can offer up gems of information about what is truly important in life and how to enjoy each moment as it comes. What are some of the lessons that life teaches us? 1. Life isn't fair, but it is still good. How many times have you heard your child or teenager say to you, "but that isn't fair!" The truth is that life isn't fair. Life happens as it happens, and you need to learn to roll with the ups and downs and continue on your journey. If you can take each moment as it comes, then you can appreciate the good, survive the bad, and continue on your way. 2. When in doubt, just take the next small step. Many of the big decisions in life can be broken down into small steps th

Don't Make the Internet Angry: Important Considerations About Using Social Media as a Marketing Platform

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As a sheer marketing platform, social media brings with it a host of advantages that can't be ignored. According to one recent study, there will be 2.5 billion unique users worldwide on social media networks by as soon as 2018. Right now, social media sites like Twitter and Facebook have the potential to effortlessly connect you with approximately 70% of the United States population. However, social media also presents some challenges, too - particularly if you insist on taking the "tried but true" marketing techniques of yesteryear and trying to cram them into a social media-shaped box. If you want to unlock the real potential that only social media can provide, you'll need to keep a few key things in mind. Different Users Are Looking for Different Things One of the most important things to understand about social media networks is that they aren't all created equally. Someone who uses Facebook isn't looking for the same TYPE of message that som

The Art of the Pivot

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No matter what business you're talking about, most companies usually begin life in the same way: with an idea. You wake up one morning, have an idea for a product or service that you're sure will be the "next big thing," and you get to work. You fully commit yourself to building an infrastructure, developing and expanding on your idea, and eventually, you bring your product or service to market. And then things have a habit of sometimes not going necessarily how you'd planned them. Maybe people are using your product, but they're not using it in the exact way that you intended. Certainly not in the way you built your strategy around. Maybe your product or service isn't popular at all, but the underlying idea is still a solid one. In these situations, you have two options: you can pack up your ball and go home, or you could do what some of the most successful companies in the history of planet Earth have done: you pivot. The Art of the Pivot in

Failure Is an Opportunity: The Positives That You Can Learn From a Good Day Gone Wrong

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Nobody ever plans on failure. When you wake up in the morning, ready to start another rough day at the office, you don't think to yourself "Oh boy, I really can't wait to screw up that big project today." Failure is something that tends to happen, despite the best of intentions. In those moments of darkness, it's easy to let setbacks both large and small get you down. However, a quality that all real leaders have in common is that they don't dread failure at all because they know that it is inevitable. Failure is only truly a negative thing if you fail to seize the opportunity of the unique learning experience you've just been presented with. Failure Helps You Combat Momentum One of the most common reasons why failure sometimes rears its ugly head has to do with something that can often be your biggest strength - momentum. As the machine that is your business grinds along, day after day, you begin to get into a "groove" thanks to our old