The "Foot in the Door" Technique
Nobody questions the value of getting "a foot in the door." We all strive at one point or another to get a foot in the door with an employer, an institution of higher learning, or even a romantic relationship. As a marketer, however, your interest in getting a foot in the door is more likely with your customers and a hopeful precursor to a big sale! A salesman who gets a foot in the door by getting customers to agree to a small initial request will undoubtedly find greater success with larger requests (think major sales $$!) down the line. Freedman and Fraser's Compliance Experiment One of the first studies to scientifically investigate the "foot in the door" phenomenon was the 1966 compliance experiment by Jonathan L. Freedman and Scott C. Fraser. This experiment took place in two independent phases that used different approaches and test subjects. Because these studies were conducted on weekdays during the more conservative 1960s, the vast majority...