Building a Community No One Can Resist
People enjoy feeling as though they belong. It's a part of our universal desire to form strong bonds with other people and feel connected to those around us. From student clubs to neighborhood organizations, this desire plays out across our nation in a variety of settings. This desire also has a firm place in marketing. One of the best ways to encourage brand loyalty involves encouraging customers to feel as though they're part of an exclusive group when they use your brand. When people feel connected to your company and to other users, they're more likely to become repeat customers and even recommend your brand to others. Few companies have enjoyed the success Facebook has in this regard. The early days of Facebook Back when Facebook was first developed, it was available only to users at colleges and universities, and they had to have a .edu email address to register. This effort to create a distinctive market resulted in a very strong community among Facebook ...